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Looking for a demo or custom solution? Our team will walk you through how itellico.ai fits your use cases.
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Technical questions or need help with your setup? Our support engineers typically respond within 4 hours.
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Guides, tutorials, and API reference. Everything you need to get started and grow.
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Our Office
Company details
Company
itellico AI GmbH
Location
Vienna, Austria
Part of
itellico Group (25+ years)
Focus Region
DACH with EU focus
Compliance
GDPR, EU AI Act, SSL/TLS
99.9% uptime SLA. Check our status page for real-time updates.
Questions
Common questions,
answered.
How fast do you respond?
Sales inquiries are answered within 24 hours on business days. Technical support requests receive a first response within 4 hours, with priority support available for enterprise customers.
Can I get a live demo?
Absolutely. You can book a personalized demo through our calendar, or use the callback form on this page to experience our AI voice teammate live on the phone in seconds.
Do you support my language?
itellico.ai supports multilingual voice AI. German and English are our primary languages; additional languages and voices are confirmed during setup.
How is my data processed?
We operate with GDPR-compliant processes, EU AI Act-aligned transparency features, documented data flows, and SSL/TLS encryption.
How do I set up my first Voice AI teammate?
Use the signup wizard to create your account, define your call handling rules, connect your calendar, and go live. Most teams are up and running in days, not weeks.
How do I connect my CRM?
Go to Integrations in your dashboard, select your CRM from the list, and authenticate with OAuth. The connection is automatic from there — call outcomes, contact updates, and appointment data sync in real time.
Can I change my AI's voice?
Yes. Voices and providers are configured per agent. We confirm available voices, languages, and brand requirements during setup.
How do I view call transcripts?
All calls are transcribed automatically. View full transcripts, summaries, and sentiment analysis in your dashboard under Call History. You can also export them as CSV or PDF.
What if the AI can't handle a call?
The AI transfers the call to your staff with a context summary — who is calling, what they need, and what was already discussed. You control escalation rules and thresholds in your dashboard.
How do I add more teammates?
Upgrade your plan directly from the dashboard to unlock additional AI teammate slots, or contact our sales team for custom capacity tailored to your call volume.
Ready to get started
See your first AI voice teammate in action. Book a demo or try our live callback - it takes less than a minute.
Free · No commitment · Live in days